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I think you overestimate the amount of effort it takes to make a neighborhood with a storyline. This is not something that Alex even has to do or necessarily worry about; it can be outsourced to just about anyone during the game testing period.
In any case, after doing some research, townies are randomly generated in TS4 and the premade Sims are easily deleted in the household manager menu. As I said, there should be an option to clean the game of pre-created characters.
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